In that URL is embedded the ClientID. Then submit that with your support request, orIn some cases you will see a URLВ when granting access to Box. In order to get it to work you will need to do several things before contacting the help desk:Make sure you are authenticating to your Box account from the app using SSO.Contact the vendor and request the ClientID from the Box Developer app's Configuration/OAuth 2.0 Credentials section. Support requests will need to be sent to the app vendor.If you have an app you would like to use and you find that you cannot grant access to your Box account it is likely an unpublished app. Any fees charged for third party apps are the responsibility of the requesting user or department unless specifically funded by OSU.Apps not in the list of approved apps are not supported by OSU's Service desk. OSU's contract with Box does not extend to those companies or applications, so their use for sensitive or protected institutional data is not permitted.Third party applications may also store data unencrypted on their servers.Any app using Web integration is required to use secure (SSL) connections.Some app require licensing and fees.

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